I have searched through the Knowledgebase and Forums on both the Western Digital and Acronis sites regarding this problem. I have contacted Western Digital and they tried to help me but couldn't suggest any solutions and in the end they told me that I should be contacting Acronis regarding this problem. If I use the Acronis True Image Western Digital Edition program that is installed on the hard drive to perform a backup, it does recognise the attached USB Western Digital drive and it works, however if the Boot CD is used it doesn't recognise the drive and the program stops at the error message. This error makes it impossible to use the program, even though I do have a Western Digital drive attached to the PC when I boot any of them up. Also you can upgrade to a full version of the product at. 'Detecting devices: Attach a Western Digital hard drive to launch the program, or click Cancel to quit. When I boot any of the 4 PCs with the Boot CD, the program stops with the following message:

I have 4 PCs (1 Desktop & 3 Laptops) which I wish to backup onto an external USB laptop sized drive enclosure which has a Western Digital laptop drive installed into it. Manage from a touch-friendly online dashboard.I have the latest version of Acronis True Image Western Digital Edition (tih_s_e_14010.exe) and have created a Boot CD using the Bootable Media Builder option. Remotely back up for others anywhere in the world. Back up phones and tablets: iPhone, iPad and Android devices.

Back up to external drives, NAS devices, network shares, and cloud with just two clicks. Protect everything with full image backup on Windows and Mac: the operating system, programs, settings, files, and boot information. Acronis True Image 2017 20.0 Build 5534 Multilingual

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